• Evelyn Hubbert, Senior Analyst – IT Infrastructure & Operations, Forrester Research, Inc.
• Daniel Nelson, Vice President of Products, Phurnace Software

The pressure has never been greater on IT executives to reduce spending while improving service levels. This webinar will focus on the issues of cost containment facing IT today. Evelyn Hubbert, Senior Analyst at Forrester Research will provide a big picture view of the current environment developed from her conversations with IT executives across industries. She will discuss the challenges faced and what innovative companies are doing in response. She will break down some specific areas to investigate for immediate savings. Included in that list will be a discussion on how to pull out costs through automation of processes and where automation tools can be used in place on expensive “script-based” approaches.

Following Evelyn’s presentation, Daniel Nelson, VP of Products at Phurnace Software, will build upon her explanations and present a very specific area for immediate cost containment – java application deployment automation. Daniel will focus his presentation on a series of real world case studies of how companies have quickly seen an ROI and reduced costs with Phurnace’s deployment and configuration application. Please join us and start reducing IT operational costs today.

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About Evelyn Hubbert
Evelyn serves IT Infrastructure & Operations professionals. Covering IT systems management, her current research focuses on the IT infrastructure library (ITIL), the implementation of IT service management from a holistic or partial perspective, business service management (BSM), and many other aspects of IT operations.

Evelyn delivers strategic guidance to Forrester's vendor and end user clients. She helps enterprises to manage their networks and systems, define key projects focusing on IT service management, and bridge IT to the lines of business. Evelyn has more than 20 years of experience working with IT organizations in the definition and development of the IT service delivery processes and the implementation of IT service management as a practice inside enterprise organizations.

Evelyn came to Forrester from Hewlett-Packard. Most recently, she was the director of competitive intelligence and value delivery chain program manager in the HP OpenView organization. Prior to her work in HP Software, she worked as an IT consultant inside HP's IT organization. A native of Germany, Evelyn has a master's degree in computer information systems from Colorado State University.

About Daniel Nelson
Daniel serves as Vice President, Products and is one of the original founders of the company. He is responsible for all aspects of product management including innovation and product line expansion. Daniel has over ten years of experience in the software development field, eight of which are in senior management positions in operations, project management, and quality assurance at innovative early-stage software companies such as Isochron Data, drkoop.com, the Cobalt Group, NetObjects, and SurfWatch Software. Daniel has spent the last six years working specifically with Java EE™ technologies. Daniel has a B.A. and an M.B.A. from the University of Texas at Austin. His idea and business plan for Phurnace Software, Inc. won him the coveted Moot Corp. Award in 2006 from the University of Texas competition.