Your Company


The following questionnaire will take approximately 5 minutes and will collect your specific data for these 3 areas:
  • Deployment of applications from "development" to "test" to "production" environments
  • On-going maintenance of web application server configurations
  • Troubleshooting of web application server problems

What is the name of your company or organization?
What best describes your industry?
Where is your office located?
 
Which web application servers does your organization use? (Select all that apply)
 

 

 

 

 
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Your Environment

1. How many web application server instances (cores) do you manage?
a. In Production
b. In Test, Q/A or Staging
c. In Development
d. Other
e. Total Server Instances
2. Are all of your web application servers on the same version?
Yes No
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Your Process


When answering these questions, please consider the time spent both on manual tasks and creating scripts.

3. How much time does your team spend setting up a clean or new web application server environment before an application installation (time on each server)?
a. How often is this operation performed per quarter? / Quarter
b. On average, how many total errors do you experience during this process? / Quarter
4. How much time does your team spend setting up an existing web application server as software releases migrate from development to test to staging (all non production systems) (time on each server)?
a. How often is this operation performed per quarter? / Quarter
b. On average, how many total errors do you experience during this process? / Quarter
5. How much time does your team spend making changes to production web application servers to accommodate a software patch, new release or configuration change (time on each server)?
a. How often is this operation performed per quarter? / Quarter
b. On average, how many total errors do you experience during this process? / Quarter
6. Do you ever develop applications on one web application server environment and then deploy on another (e.g. develop on JBoss and then deploy to WAS)?
Yes No
7. How much time does your team spend troubleshooting web application server errors (time for all servers)?
7.1 What is the typical amount of downtime you experience for each web app server in a quarter?
7.2 Do you ever experience degradation of service on your web app servers?
Yes No
7.3 Estimate the amount of time spent per quarter on troubleshooting degraded or crashed web app servers.
/ Hours per Quarter
8. How large (in pages) are the 'web application server configuration' sections of the installation documentation for the packaged applications you are responsible for (WAS Portal, Oracle, PeopleSoft, AquaLogic Portal, etc.)?
/ Pages
9. How large (in pages) are the "web application server configuration" sections of the installation documentation for the custom applications you are responsible for?
/ Pages
10. Do you or your team ever have to create instructions or release notes for web application server configurations?
Yes No
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Your Metrics

11. Internal staff burden rate
$  / Hour
12. Costs of Errors
a. In Dev, Test, Q/A, Stage $  / Error
b. In Production $  / Error
13. Documentation
a. Writing/Creating Instructions / Hrs/Page
b. Executing Instructions / Hrs/Page
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Your Report

Table of contents
Cost of Time Spent on Configuration Process
Cost of time spent setting up new web application servers before an application installation $ 0 / Year
Cost of time spent setting up existing web application servers as releases migrate from dev to test to staging $ 0 / Year
Cost of time spent making changes to production web application servers for patches, releases or configuration changes $ 0 / Year
Cost of time spent on migration of applications from one web application server to a different one $ 0 / Year
Cost of time spent troubleshooting web application server errors $ 0 / Year
Cost of Configuration Related Errors
Cost of errors during setup of new web application servers before an application installation $ 0 / Year
Cost of errors during set up of existing web application servers as releases migrate from dev to test to staging $ 0 / Year
Cost of errors while making changes to production web application servers for patches, releases or configuration changes $ 0 / Year
Cost of errors during migration across environments from one web application server to a different one $ 0 / Year
Cost of Configuration Documentation Creation and Execution
Cost of time spent executing web application server configuration instructions for packaged applications $ 0 / Year
Cost of time spent executing web application server configuration instructions for custom applications $ 0 / Year
Cost of time spent creating instructions or release notes for web application server configurations $ 0 / Year
Executive Overview
Summary
The time and costs related to deployment and configuration on web application servers is often
hidden and not very apparent to management and can quickly get out of control because it is often
spread across a wide range of processes or range of teams/individuals. In addition, because most
deployments and configuration changes are related to mission critical roll outs, upgrades or migrations,
extra effort and resources are thrown at the events with little regard to costs and overtime.

This cost analysis shows that you are currently spending 0 hours per year, which equates to
$ 0 per year and experiencing 0 errors that must be addressed.

The following is a breakdown of the time, errors and cost.
Time
Based on your input to this questionnaire, you currently spend this many hours per year on deployment/configuration processes related to your web application servers.
0 / Hours

Based on your input to this questionnaire, you are currently incurring this level of cost related to errors on deployment/configuration processes related to your web application servers.
0 / Cost
Errors
Based on your input to this questionnaire, you currently experience this many errors during your deployment/configuration processes related to your web application servers.
0 / Errors

Based on your input to this questionnaire, you are currently incurring this level of cost related to errors on deployment/configuration processes related to your web application servers.
0 / Cost of Errors
Documentation
Based on your input to this questionnaire and using a conservative calculation of one instance per year,
you currently spend this many hours on your documentation creation and execution related to deployment/configuration of your web application servers.
0 / Hours

Based on your input to this questionnaire and using a conservative calculation of one instance per year,
you are currently incurring this level of cost related to documentation creation and execution related to deployment/configuration of your web application servers.
0 / Cost