Phurnace Blog tagged 'customer' http://www.phurnace.com Wed, 07 Jan 2009 05:18:43 +0100 FeedCreator 1.7.2 http://www.phurnace.com/blog/follow-the-pain-2.html <p>About a month ago I had a conversation with the President of a professional services firm about what was more important to succeed in the market: a good product or a good sales team. Since his background was sales, and mine was in building products, you can probably guess which sides we fell on. The conversation turned into one of those Star Wars vs. Star Trek debates where neither of us could move the other, and we just agreed to disagree. </p><p>Which is all well and good, but I have found [...] Daniel Nelson Wed, 30 Apr 2008 01:00:00 +0100 customer